Terms and Conditions

Last updated: 03 August 2026 (14:00 pm)

1. Introduction

These terms and conditions, and the documents referred to below (the "Terms"), apply to the use of the current website (the "Website") and its related or connected services (collectively, the "Service"). The purpose of these Terms is to record and explain the terms and conditions under which all bets are offered and accepted by ZARbet.

These Terms govern your use of your account and placing bets with ZARbet. You will be considered to have accepted these Terms, including the general terms and conditions that apply to ZARbet at all times and its privacy policy, which can be accessed at www.ZARbet.co.za, by using the ZARbet website, opening a betting account, and/or placing a wager with ZARbet. Before you interact with ZARbet, it is crucial that you comprehend these Terms and the Rules (including the Privacy Policy) and that you agree to be governed by them.

You should carefully review these Terms as they contain important information concerning your rights and obligations concerning the use of the Website and form a binding legal agreement between you - our customer (the "Customer"), and us. By using this Website and/or accessing the Service, you, whether you are a guest or a registered user with an account (“Account”), agree to be bound by these Terms, together with any amendments, which may be published from time to time. If you do not accept these Terms, you should refrain from accessing the Service and using the Website.

ZARbet reserves the right to make changes to the ZARbet website, betting limits, payout limits and offerings.

The Service is owned by Apollo Gaming (PTY) LTD, licensed to promote ZARbet, a private registered Company in South Africa under Company number (2024/307627/07) whose registered office is Office 203, Spaces V&A Waterfront, Dock Road Junction, Corner of Dock and Stanley Road, V&A Waterfront, Cape Town, 8001.

The entire provisions of these Terms shall be governed by and construed in accordance with the substantive laws of the Republic of South Africa.

2. General Terms

3. Your Obligations

3.1. You are over 18, or the legal age at which gambling, or gaming activities are allowed under the law or jurisdiction that applies to you. We reserve the right to request proof of age documents from you at any time.

3.2. You are of legal capacity and can enter into a binding legal agreement with us. You must not access the Website or utilize the Service if you are not of legal capacity.

3.3. You are a resident in a jurisdiction that allows gambling. You are not a resident of any country in which access to online gambling to its residents or to any person within such country is prohibited. It is your sole responsibility to ensure that your use of the service is legal.

3.4. You may not use a VPN, proxy, or similar services or devices that mask or manipulate the identification of your real location.

3.5. You have completed, in full, a Client Account Registration application form and fulfilled any regulatory requirements, inclusive of requirements set out in the FIC Legislation.

3.6. You are the authorized user of the payment method you use.

3.7. You must make all payments to us in good faith and not attempt to reverse a payment made or take any action which will cause such payment to be reversed by a third party.

3.8. When placing bets, you may lose some or all of your money deposited to the Service in accordance with these Terms and you will be fully responsible for that loss.

3.9. When placing bets, you must not use any information obtained in breach of any legislation in force in the country in which you were when the bet was placed.

3.10. You are not acting on behalf of another party or for any commercial purposes, but solely on your own behalf as a private individual in a personal capacity.

3.11. You must not attempt to manipulate any market or element within the Service in neither bad faith nor in a manner that adversely affects the integrity of the Service or us.

3.12. You must generally act in good faith in relation to use of the Service at all times and for all bets made using the Service.

3.13. You, or, if applicable, your employees, employers, agents, or family members, are not registered as an Affiliate in our Affiliate program.

4. Restricted Use

4.1.1. If you are under the age of 18 years (or below the age of majority as stipulated in the laws of the jurisdiction applicable to you) or if you are not legally able to enter into a binding legal agreement with us, or if you are acting as an agent for, or otherwise on behalf of, a person under 18 years (or below the age of majority as stipulated in the laws of the jurisdiction applicable to you).

4.1.2. If you are not a resident of the Republic of South Africa or a natural person (companies, close corporations and other corporate entities are disqualified from betting).

4.13. If you are not accessing the Website from the Republic of South Africa.

4.1.4. To collect nicknames, e-mail addresses, and/or other information of other Customers by any means (for example, by sending spam, other types of unsolicited emails or the unauthorised framing of, or linking to, the Service).

4.1.5. To disrupt or unduly affect or influence the activities of other Customers or the operation of the Service generally.

4.1.6. To promote unsolicited commercial advertisements, affiliate links, and other forms of solicitation which may be removed from the Service without notice.

4.1.7. In any way which, in our reasonable opinion, could be considered as an attempt to: (i) cheat the Service or another Customer using the Service; or (ii) collude with any other Customer using the Service in order to obtain a dishonest advantage.

4.1.8. To scrape our odds or violate any of our Intellectual Property Rights, or for any unlawful activity whatsoever.

4.1.9. If you are listed on the register of excluded persons in terms of ZARbet’s Responsible Gambling programme or as an excluded person by the Western Cape Gambling and Racing Board or as an excluded person in the national register of excluded persons referred to in section 14 of the National Gambling Act, 2004 and the National Gambling Board.

4.2. You cannot sell or transfer your account to third parties, nor can you acquire a betting account from a third party.

4.3. You may not, in any manner, transfer funds between client betting accounts.

4.4. We may immediately terminate your Account upon written notice to you if you use the Service for unauthorised purposes. We may also take legal action against you for doing so in certain circumstances.

4.5. Employees of the Company, its licensees, distributors, wholesalers, subsidiaries, advertising, promotional or other agencies, media partners, contractors, retailers and members of the immediate families of each are NOT allowed to use the Service for real money without prior consent from the Company Director or CEO. Should such activity be discovered, the Account(s) will be immediately terminated, and all bonuses/winnings will be forfeited.

5. Registration

5.1. We reserve the right to refuse to accept a registration application from any applicant at our sole discretion and without any obligation to communicate a specific reason.

5.2. Before using the Service, you must personally complete the registration form and read and accept these Terms. To start betting on the Service or withdraw your winnings, we may require you to become a verified Customer which includes passing certain checks. You may be required to provide a valid proof of identification and any other document as it may be deemed necessary. This includes, but is not limited to, a picture ID (copy of passport, driver's licence or national ID card) and a recent utility bill listing your name and address as proof of residence. We reserve the right to suspend wagering or restrict Account options on any Account until the required information is received. This procedure is done in accordance with the applicable gaming regulation and the anti-money laundering legal requirements. Additionally, you will need to fund your Service Account using the payment methods set out on the payment section of our Website.

5.3. You have to provide accurate contact information, inclusive of a valid email address (“Registered Email Address”) and update such information in the future to keep it accurate. It is your responsibility to keep your contact details up to date on your Account. Failure to do so may result in you failing to receive important Account-related notifications and information from us, including changes we make to these Terms. We identify and communicate with our Customers via their Registered Email Address. It is the responsibility of the Customer to maintain an active and unique email account, to provide us with the correct email address and to advise the Company of any changes in their email address. Each Customer is wholly responsible for maintaining the security of his Registered Email Address to prevent the use of his Registered Email Address by any third party. The Company shall not be responsible for any damages or losses deemed or alleged to have resulted from communications between the Company and the Customer using the Registered Email Address. Any Customer not having an email address reachable by the Company will have his Account suspended until such an address is provided to us. We will immediately suspend your Account upon written notice to you to this effect if you intentionally provide false or inaccurate personal information. We may also take legal action against you for doing so in certain circumstances and/or contact the relevant authorities who may also take action against you.

5.4. You are only allowed to register one Account with the Service. Accounts are subject to immediate closure if it is found that you have multiple Accounts registered with us. This includes the use of representatives, relatives, associates, affiliates, related parties, connected persons and/or third parties operating on your behalf.

5.5. To ensure your financial worthiness and to confirm your identity, we may ask you to provide us with additional personal information, such as your name and surname, or use any third-party information providers we consider necessary. Should any additional personal information be obtained via third-party sources, we will inform you about the data obtained.

5.6. You must keep your password for the Service confidential. Provided that the Account information requested has been correctly supplied, we are entitled to assume that bets, deposits, and withdrawals have been made by you. We advise you to change your password on a regular basis and never disclose it to any third party. It is your responsibility to protect your password and any failure to do so shall be at your sole risk and expense. You may log out of the Service at the end of each session. If you believe any of your Account information is being misused by a third party, or your Account has been hacked into, or your password has been discovered by a third party, you must notify us immediately. You must notify us if your Registered Email Address has been hacked into. We may, however, require you to provide additional information/documentation in order for us to verify your identity. We will immediately suspend your Account once we are aware of such an incident. In the meantime, you are responsible for all activity on your Account including third party access, regardless of whether or not their access was authorised by you.

5.7. You must not, at any time, transmit any content or other information on the Service to another Customer or any other party by way of a screen capture (or other similar method), nor display any such information or content in a frame or in any other manner that is different from how it would appear if such Customer or third party had typed the URL for the Service into the browser line.

5.8. We are under no obligation to open an Account for you and our website sign-up page is merely an invitation to treat. It is entirely within our sole discretion whether or not to proceed with the opening of an Account for you and, should we refuse to open an Account for you, we are under no obligation to provide you with a reason for the refusal.

5.9. Upon receipt of your application, we may be in touch to request further information and/or documentation from you in order for us to comply with our regulatory and legal obligations.

6. Your Account

6.2. We may close or suspend an Account if you are not, or we reasonably believe that you are not complying with these Terms, or to ensure the integrity or fairness of the Service, or if we have other reasonable grounds to do so. We may not always be able to give you prior notice. If we close or suspend your Account due to you not complying with these Terms, we may cancel and/or void any of your bets and withhold any money in your Account (including the deposit).

6.3. We reserve the right to close or suspend any Account without prior notice and return all funds. Contractual obligations already matured will however be honoured.

6.4. We reserve the right to refuse, restrict, cancel, or limit any wager at any time for whatever reason, including any bet perceived to be placed in a fraudulent manner in order to circumvent our betting limits and/or our system regulations.

6.5. If any amount is mistakenly credited to your Account, it remains our property and when we become aware of any such mistake, we shall notify you and the amount will be withdrawn from your Account.

6.6. You must inform us as soon as you become aware of any errors with respect to your Account.

6.7. Please remember that betting is purely for entertainment and pleasure, and you should stop as soon as it stops being fun. Absolutely do not bet anything you can’t afford to lose. If you feel that you may have lost control of your gambling, we offer a range of Responsible Gambling controls. Contact our Customer Support Department via Live Chat, telephone or email and advise them that you wish to discuss the options available to you. Any request may take up to 24 hours from the moment of its receipt to be actioned. Please refer to our Responsible Gaming page for more information https://www.zarbet.co.za/responsiblegambling

6.9. You cannot transfer, sell, or pledge your Account to another person. This prohibition includes the transfer of any assets of value of any kind, including but not limited to ownership of Accounts, winnings, deposits, bets, rights and/or claims in connection with these assets, legal, commercial or otherwise. The prohibition on said transfers also includes, and is not limited to, the encumbrance, pledging, assigning, usufruct, trading, brokering, hypothecation and/or gifting in cooperation with a fiduciary or any other third party, the Company, natural or legal individual, foundation and/or association in any way, shape, or form.

6.10. Should you wish to close your Account with us, please send an email from your Registered Email Address to our Customer Support Department via the links on the Website.

6.11. Dormant and Inactive Customer Accounts

6.11.1. If you have not logged into your Customer Account or otherwise not accessed or used it for a continuous period of twelve (12) calendar months, your Customer Account shall be deemed to be dormant or inactive. Similarly, if we have suspended your Customer Account for the reasons given in the section headed Suspending and Closing an Account for such a period it shall be considered dormant or inactive.

6.11.2. Any Customer Account deemed to be dormant or inactive will be administered in accordance with applicable laws or regulations.

7. Deposit of Funds

7.2. Fees and charges may apply to customer deposits and withdrawals, which can be found on the Website. In most cases, we absorb transaction fees for deposits to your ZARbet Account. You are responsible for your own bank charges that you may incur due to depositing funds with us.

7.3. The Company is not a financial institution and uses third-party electronic payment processors to process credit and debit card deposits, EFT deposits, Vouchers and eWallet Deposits; they are not processed directly by us. If you deposit funds by either method, your Account will only be credited if we receive an approval and authorisation code from the payment issuing institution. If your card issuer gives no such authorisation, your Account will not be credited with those funds.

7.4. You agree to fully pay any and all payments and charges due to us or to payment providers in connection with your use of the Service. You further agree not to make any chargebacks or renounce or cancel or otherwise reverse any of your deposits, and in any such event you will refund and compensate us for such unpaid deposits including any expenses incurred by us in the process of collecting your deposit, and you agree that any winnings from wagers utilising those charged back funds will be forfeited. You acknowledge and agree that your betting Account is not a bank account and is therefore not guaranteed, insured, or otherwise protected by any deposit or banking insurance system or by any other similar insurance system of any other jurisdiction, including but not limited to your local jurisdiction. Furthermore, the betting Account does not bear interest on any of the funds held in it.

7.5. If you decide to accept any of our promotional or bonus offers by entering a bonus code during deposit, you agree to the Terms of Bonuses and terms of each specific bonus.

7.6. Funds originating from criminal and/or illegal and/or unauthorized activities must not be deposited with us.

7.7. If you deposit using your credit card, it is recommended that you retain a copy of Transaction Records and a copy of these Terms.

7.8. Internet Gambling may be illegal in the jurisdiction in which you are located; if so, you are not authorized to use your payment card to deposit on this site. It is your responsibility to know the laws concerning online gambling in your country of domicile.

7.9. No interest shall accrue in respect of any monies held in a betting Account.

8. Withdrawal of Funds

8.2. There are no withdrawal commissions if you roll over (wager) the deposit at least one (1) time. Otherwise, we are entitled to deduct a fee with a minimum sum of R100 (or equivalent in your Account currency) to combat money laundering.

8.3. We reserve the right to request photo ID and address confirmation or to perform additional verification procedures (request your selfie, arrange a verification call etc.) for the purpose of identity verification prior to granting any withdrawals from your Account. We also reserve our rights to perform identity verification at any time during the lifetime of your relationship with us.

8.4All verification documents must be submitted within 336 hours or 14 days – otherwise your withdrawal will be reversed into your Account until such time that you can provide the required documentation.

8.5. All withdrawals must be made to the original debit, credit card, bank account, or method of payment used to make the payment to your Account. We may, and always at our own discretion, allow you to withdraw to a payment method from which your original deposit did not originate. This will always be subject to additional security checks. ZARbet is only able to make payments to South African banks and bank accounts.

8.6. Should you wish to withdraw funds, but your Account is either inaccessible, dormant, locked, or closed, please contact our Customer Service Department.

8.7. Please note that we cannot guarantee successful processing of withdrawals or refunds in the event of you breaching the Restricted Use Policy stated in clauses 3.3 and 4.

8.8. The minimum withdrawal amount is R250 (or the equivalent in your Account currency), and there is a service fee per transaction applicable. This will vary depending on size of withdrawal and processor used. Clients will be aware of these fees upon requesting a withdrawal.

8.9. Players can withdraw once from a bonus and any funds left from the bonus will be voided.

8.10. The Customer agrees and acknowledges that they will have no claim against ZARbet for any loss in respect of any withdrawal processed from their Account, including but not limited to situations where a Customer's log-in credentials have been compromised in any way by any method. ZARbet shall accept no liability whatsoever for withdrawals processed from a Customer's ZARbet Account, regardless of howsoever arising.

8.11. The Customer is solely responsible for ensuring the accuracy of the banking information supplied in a withdrawal request. ZARbet accepts no liability whatsoever for any errors made in this regard.

8.12. In order to facilitate a streamlined process, all withdrawal requests processed within ZARbet are subject to a pending period prior to the withdrawal being reviewed by the finance department.

8.13. The reverse withdrawal system dynamically reorders pending withdrawals based on the elapsed (longest) pending time at the moment of each reversal. Each reversal of a withdrawal resets the pending time to the earliest pending time.

9. Payment Transactions and Processors

9.2. We reserve the right to use third party electronic payment processors and/or merchant banks to process payments made by you, and you agree to be bound by their terms and conditions providing they are made known to you and those terms do not conflict with these Terms.

9.3. All transactions made on our site might be checked to prevent money laundering or terrorism financing activity. Suspicious transactions will be reported to the relevant authority.

10. Errors

10.2. We have the right to recover from you any amount overpaid and to adjust your Account to rectify any mistake. An example of such a mistake might be where a price is incorrect or where we enter a result of an event incorrectly. If there are insufficient funds in your Account, we may demand that you pay us the relevant outstanding amount relating to any erroneous bets or wagers. Accordingly, we reserve the right to cancel, reduce or delete any pending bets, whether placed with funds resulting from the error or not.

10.3. Should you lose connectivity during a game round; the system will play out the result, and this will be available in Playback Facility.

11. Rules of Bets, Refunds, Bonus and Cancellations

11.2. All results posted shall be final after 72 hours and no queries will be entertained after that period of time. Within 72 hours after results are posted, we will only reset/correct the results due to human error, system error, or mistakes made by the referring results source.

11.3. Customers are solely responsible for their own Account transactions. Once a transaction is complete, it cannot be changed. We do not take responsibility for missing or duplicate wagers made by the Customer and will not entertain discrepancy requests because a bet is missing or duplicated. Customers may review their transactions in their Account section of the site after each session to ensure all requested wagers were accepted.

11.4. ZARbet reserves the right to remove markets and any products from the Website. ZARbet reserves the right to alter, discontinue or terminate any Promotion, or any aspect of it, at any time, with or without notice, for any reason whatsoever, including without limitation if there has been any printing, production, distribution or other error in any Promotion Communication or on the Platform, or where there has been any error in the preparation for or conduct of any Promotion affecting the result of the Promotion or the number of participants or the value of claims.

The Rules may be modified by us at any time by posting the modified terms on the relevant page(s) of the Platform. We recommend you revisit these Standard Promotional Terms regularly. By your continued participation in the Promotion, you accept any such modified terms.

11.5. When betting at ZARbet, it is deemed that you have read and agreed to the General Terms and Conditions for Bonuses, Tournaments, Competitions and Promotions, as well as the Terms and Conditions that govern any specific promotions at ZARbet.

11.6. The General Bonus Terms and Conditions are liable to change from time to time. It is the client's responsibility to regularly check the General Bonus Terms and Conditions. Please be sure to always read the General Bonus Terms and Conditions in conjunction with the specific Bonus Terms and Conditions regarding any bonus/promotion.

11.7. Employees and immediate family members of Apollo Gaming (PTY) LTD and any Company or entity associated with it in any way (distributors, affiliates, licensees, subsidiaries, media partners, retailers, wholesalers, advertising, promotion, or other agencies) may not take part in any bonus or promotion offered by ZARbet.

11.8. A no deposit account bonus can be claimed only once per person, device, PC and IP address, family, household address, email address, credit card/debit card number, and environments where computers are shared (e.g. workplace or internet/cyber cafes etc). Syndicate betting is prohibited and duplicate accounts will void eligibility.

11.9. All promotions at ZARbet are by invitation only. All promotions at ZARbet are limited to real money clients only. No withdrawal is allowed if there are active and/or pending bonuses which have withdrawal restrictions until wagering requirements are satisfied. Unless specifically stated otherwise, the DEPOSIT MATCH BONUS amount is considered NON-REDEEMABLE, and will be removed from the amount of your withdrawal request.

11.10. You are only permitted to claim one bonus offer on your ZARbet Account where no deposit is required. This includes non-deposit money offers and non-deposit spins offers. Should a betting Account claim more than one non-deposit bonus offer (in succession without making a purchase at ZARbet), any winnings generated from this bonus will be null and void.

11.10.1. Depositing clients may only claim a deposit match bonus offer in the first five [5] minutes of their purchase or if their Account has 75% of the original deposit available in their cash balance. If your Account has an amount lower than 75% of the original deposit amount in the Account, or if five [5] minutes have passed since the deposit was made: the bonus system and our Customer Service Support staff will be unable to award the match bonus offer in question.

11.10.2. Upon a customer fulfilling the wagering requirements for any bonus, free spins or loyalty points that is claimed at ZARbet, the value of the bonus, free spins or loyalty points that was claimed will be deducted as the customer is not eligible to retain or withdraw the bonus value that was claimed. The bonus value must be returned to ZARbet upon completion of the wagering requirements and forfeiting of the bonus, free spins or loyalty points, prior to facilitating a withdrawal from the bonus, free spins or loyalty points.

11.11. Wagering for bonuses – wagering requirements (% contribution per game as follows):

*Percentage of wager placed that counts towards meeting wagering requirements.

11.11.1. No Deposit Bonus Money (no deposit required) bonuses need to be wagered through thirty (30) times before a betting account can make a withdrawal. These bonuses have a maximum withdrawal amount of R250 . For example: A client receives a R150 no deposit required bonus, the maximum amount that can be withdrawn and will be paid to the player will be R250. All other funds generated from this bonus will be voided by ZARbet and is not eligible for payment. All funds/money generated from these No Deposit Bonus Money bonuses are not eligible for use in placing bets/stakes on our Sportsbook platform or any Sport Events. Where funds/monies from No Deposit Bonus Money have been found to have been used in placing bets on our Sportsbook platform or a Sports Events, all winnings from the bet placed will be considered null and void.

11.11.2. Deposit Match Bonus Money (any Deposit Match Bonus Offer and those that have free spins included) need to be wagered through thirty (30) times by all betting Accounts before a client can make a withdrawal.

Example: Deposit R100, get a 100% Match Bonus. To withdraw, a betting Account will need to wager R100 (bonus amount) x 30 = R3,000.

These Deposit Match Bonuses have a maximum withdrawal amount of ten (10) times the value of the deposit. For example: A client deposits R100 and received a 50% Deposit Match Bonus. The maximum amount that can be withdrawn and will be paid to the player will be R100 (deposit) x 10 = R1,000.

All funds/monies generated from Deposit Match Bonus Money are not eligible for use in placing bets/stakes on our Sportsbook platform or any Sport Events. Where funds/monies from Deposit Match Bonus Money have been found to have been used in placing bets on our Sportsbook platform or a Sports Events, all winnings from the bet placed will be considered null and void.

11.11.3. Free Spins, where no deposit is required, awarded by ZARbet, will carry maximum withdrawal amount of R250. All funds/monies generated from all Free Spins, are not eligible for use in placing bets/stakes on our Sportsbook platform or any Sport Events. Where funds/monies from any Free Spins, have been found to have been used in placing bets on our Sportsbook platform or a Sports Events, all winnings from the bet placed will be considered null and void.

All Loyalty Point Bonuses or Loyalty Free Spins that have been redeemed will carry a maximum withdrawal amount of R250 once wagering requirements have been met. All funds/monies generated from Loyalty Point Bonuses or Free Spins are not eligible for use in placing bets/stakes on our Sportsbook platform or any Sport Events. Where funds/monies from Loyalty Point Bonuses or Free Spins have been found to have been used in placing bets on our Sportsbook platform or a Sports Events, all winnings from the bet placed will be considered null and void. All Loyalty Point Bonuses or Loyalty Free Spins need to be wagered through forty (40) times the value of the bonus awarded, before a withdrawal can be initiated.

11.11.4. All Free Spins awarded as part of any promotion requiring a deposit are subject to a wagering requirement of thirty (30) times the Free Spins bonus value. The maximum withdrawal permitted from winnings derived from both the deposit and the Free Spins bonus value is capped at ten (10) times the deposited amount.

11.11.5Any discrepancies with funds in the betting Account may affect your withdrawal. Furthermore, your account status may be subject to review and could be suspended.

EXCLUSION: Any non-deposit spins offer not subject to this rule will be so stated by ZARbet Management.

11.11.6. Each betting Account may only partake in one (1) bonus promotion per deposit. If a betting Account receives more than one (1) bonus promotion per specific deposit, any winnings will be voided.

11.11.7. Only one Deposit Match Bonus can be claimed per deposit. All Deposit Match Bonuses need to be claimed immediately once a deposit has been made and before any single wager can be placed with the original deposit. If a client chooses to wager the deposit amount first and then proceeds to claim the Deposit Match Bonus thereafter, all money accumulated from winning on the Deposit Match Bonus is then considered null and void. ZARbet would then reserve the right to forfeit any such winning. ZARbet views this as a deliberate and fraudulent act to circumvent the benefit that Deposit Match Bonuses are meant to serve as.

11.11.8. No betting Account may redeem two non-deposit bonuses (no deposit money, no deposit spins, etc.) consecutively. i.e., a client must make at least a R100 deposit in-between claiming any non-deposit offers. If a deposit is not made between non-deposit offers, any subsequent winnings will be voided.

11.11.9. Sequential offers: Promotional bonuses that are offered as a package must be claimed in the sequence provided (i.e., from first to last bonus code in the order provided).

11.11.10. Where bonuses or promotions are specifically addressed to an individual or ZARbet Account, the offers are only valid in respect of the individual or ZARbet Account number, as specified in the communication (offer).

11.11.11. Promotional and/or bonus offers by email, text message, and direct mail are for the intended recipient only and cannot be transferred.

11.11.12. Irregularities between the personal details of the real Account holder, and the personal details of the individual identified with the method used to make deposits, will invalidate any offer extended by ZARbet.

11.11.13. Any betting Account deviating from the promotional rules will be disqualified; however, the original deposit amount will be credited to their ZARbet Account.

11.11.14. Any bonuses awarded by ZARbet or claimed by a client on their ZARbet Account are strictly limited to placing bets on ZARbet Original games. These bonuses cannot be used for any other games or software platforms provided by ZARbet.

11.12. ZARbet reserves the right:

11.12.1. To deny a betting Account any bonus where a client has been identified as a bonus abuser at ZARbet. In such cases, the original deposit will be refunded, however, the client will not benefit from the bonus or promotion he/she is judged to have abused.

11.12.2. To refuse a promotion or bonus for any reason deemed valid and appropriate including, but not restricted to, promotion abuse by a betting Account.

11.12.3. To close Accounts at any time, particularly when registration information is discovered to be incorrect or misleading, or when ZARbet Management deems the client's participation to be dishonest, or when there is a history of chargebacks on deposits made.

11.12.4. To audit all withdrawals and reserves the right to reclaim bonuses or winnings for failed audits - the original deposit will be credited to the client's ZARbet Account.

11.12.5. To discontinue or cancel any promotion or bonus if Management deems it appropriate.

11.13. The Western Cape Gambling and Racing Board is the sole judge in any dispute regarding any promotional offer.

11.14. Each Promotional Term and Condition is severable from each of the other Terms and Conditions.

11.15. If any Term or Condition is found invalid, unenforceable, or void for any reason, the remaining Terms and Conditions shall remain in force.

11.15.1. To qualify for subsequent bonuses, the client needs to make a minimum deposit of R100 between the last bonus credited to their ZARbet Account and the date of the next promotional offer.

* Please note:

11.15.2. Reversed withdrawals are not considered deposits and will not be matched with a bonus.

11.15.3. Non-compliance with any promotional Terms and Conditions shall be deemed to be 'promotion abuse' and, as such, gives ZARbet Management the right to, at its sole discretion, take appropriate action to facilitate a gaming experience that is fair, entertaining, and beneficial to all parties involved.

11.16. Jackpot wins from funds that have been derived from No Deposit Bonus Money, Match Bonus or any other bonus converted to cash at the end of wagering requirements will not be eligible for Jackpots.

11.17. New Account Welcome Bonus

11.17.1. Standard Terms and Conditions and Bonus Terms and Conditions apply to the New Account Welcome Bonuses at ZARbet.

11.17.2. New real clients qualify for the Deposit Match Bonus advertised on the Website on their first deposit at ZARbet.

11.17.3. This promotion is limited to the initial (first) deposit made by a first time new real client and for use at ZARbet only. The definition of ‘first deposit’ is the first deposit made by an individual at ZARbet.

11.17.4. A maximum bonus as per the advertised offer can be claimed and must be claimed by the client using the bonus code provided.

11.17.5. To make a withdrawal, a client needs to wager thirty (30) times the bonus amount.

Example: Deposit R100 and get a 100% Match Bonus. To make a withdrawal, a client will need to wager R100 (bonus) x 30 = R3,000.

11.17.6. Bets placed in the game feature on slots do not count towards meeting the bonus wagering requirement of thirty (30) times.

11.17.7. Each New Welcome Match Bonus can be claimed only once per person, PC and IP address, family, household address, email address, credit card number/debit card number, and environments where computers are shared (e.g., university, school, public library, workplace etc.)

11.17.8. ZARbet reserves the right to change the offer, adjust the bonus Terms and Conditions, or deny a proportion of the bonus due to a client Account misuse.

11.17.9. A minimum transaction value of R250 applies to all withdrawals.

11.18. All bonuses need to be claimed by the client themselves within the specified promotional period. No bonus will be credited to any client betting Account automatically.

11.19. Hedging: Definition: A betting strategy wherein a participant places wagers on conflicting outcomes to minimize the risk of losses or guarantee a profit.

Prohibition: The deliberate use of hedging strategies to manipulate the system is not allowed, and consequences for such actions will be enforced.

11.20. Unfair Winnings Strategies: Definition: Any systematic approach or tactic employed with the intention of gaining unfair winnings.

Prohibition: Participants found employing strategies aimed at securing unjust advantages will face consequences in accordance with our established guidelines.

11.21. Collusion: Definition: Any collaborative or conspiratorial effort among participants to gain an unfair advantage or manipulate outcomes.

Prohibition: Engaging in collusion is strictly prohibited, and violators will be subject to appropriate actions as per our policies.

11.22. Reservation of Admission Rights: We reserve the right of admission. At our discretion, we retain the authority to close an Account if we detect any suspicious activity or discern a concerning trend, without obligation to furnish a detailed explanation.

By incorporating these provisions, we aim to create a transparent and secure environment for all participants, fostering a sense of trust and fairness within our winnings programmes.

12. Communications and Notices

12.2. All communications and notices to be given under these Terms by us to you shall, unless otherwise specified in these Terms, be either posted on the Website and/or sent to the Registered Email Address we hold on our system for the relevant Customer. The method of such communication shall be in our sole and exclusive discretion.

12.3. All communications and notices to be given under these Terms by either you or us shall be in writing in the English language and must be given to and from the Registered Email Address for your Account.

12.4. From time to time, we may contact you by email for the purpose of offering you information about betting, unique promotional offerings, and other information from ZARbet. You agree to receive such emails when you agree to these Terms when registering at the Website. You can choose to opt out of receiving such promotional offerings from us at any time by submitting a request to the Customer Support.

13. Matters Beyond Our Control

14. Liability

14.2. In the event that we are held liable for any event under these Terms, our total aggregate liability to you under or in connection with these terms shall not exceed (a) the value of the bets and or wagers you placed via your Account in respect of the relevant bet/wager or product that gave rise to the relevant liability, or (b) R10,000 (or the equivalent in your currency) in aggregate, whichever is lower.

14.3. We strongly recommend that you (i) take care to verify the suitability and compatibility of the service with your own computer equipment prior to use; and (ii) take reasonable precautions to protect yourself against harmful programs or devices including through installation of anti-virus software.

15. Gambling by Those Underage

15.2. This condition also applies to you if you are over the age of 18 years, but you are placing your bets within a jurisdiction which specifies a higher age than 18 years for legal betting and you are below that legal minimum age in that jurisdiction.

15.3. In the event we suspect you are in breach of the provisions of this clause or are attempting to rely on them for a fraudulent purpose, we reserve the right to take any action necessary to investigate the matter, including informing the relevant law enforcement agencies.

16. Fraud

Accounts suspected of fraud may also be escalated to our licensing jurisdiction, local enforcement and other government agencies.

17. Intellectual Property

17.2. As between us and you, we are the sole owners of the rights in and to the Service, our technology, software and business systems (the "Systems") as well as our odds. You must not use your personal profile for your own commercial gain (such as selling your status update to an advertiser); and, when selecting a nickname for your Account we reserve the right to remove or reclaim it if we believe it appropriate.

17.3. You may not use our URL, trademarks, trade names and/or trade dress, logos ("Marks") and/or our odds in connection with any product or service that is not ours, that in any manner is likely to cause confusion among Customers or in the public, or that in any manner disparages us.

17.4. Except as expressly provided in these Terms, we and our licensors do not grant you any express or implied rights, license, title or interest in or to the Systems or the Marks and all such rights, license, title and interest specifically retained by us and our licensors. You agree not to use any automatic or manual device to monitor or copy web pages or content within the Service. Any unauthorized use or reproduction may result in legal action being taken against you.

18. Your License

18.2. Save in respect of your own content, you may not, under any circumstances, modify, publish, transmit, transfer, sell, reproduce, upload, post, distribute, perform, display, create derivative works from, or in any other manner exploit the Service and/or any of the content thereon or the software contained therein, except as we expressly permit in these Terms or otherwise on the Website. No information or content on the Service or made available to you in connection with the Service. may be modified or altered, merged with other data, or published in any form including, for example, screen or database scraping and any other activity intended to collect, store, reorganise or manipulate such information or content.

18.3. Any non-compliance by you with this clause may also be a violation of our or third parties' intellectual property and other proprietary rights which may subject you to civil liability and/or criminal prosecution.

19. Your Conduct and Safety

19.2. If you engage in Prohibited Behaviour, or we determine in our sole discretion that you are engaging in Prohibited Behaviour, your Account and/or your access to or use of the Service may be terminated immediately without notice to you. Legal action may be taken against you by another Customer, other third party, enforcement authorities and/or us with respect to you having engaged in Prohibited Behaviour.

19.3. Prohibited Behaviour includes, but is not limited to, accessing or using the Service to:

20. Links to Other Websites

21. Complaints Or Disputes

21.2. If a Customer is not satisfied with how a bet has been settled, then the Customer should provide details of their grievance to our Customer Service Department. We shall use our reasonable endeavours to respond to queries of this nature within a few days (and in any event we intend to respond to all such queries within 28 days of receipt).

21.3. Disputes must be lodged within three (3) days from the date the wager in question has been decided. No claims will be honoured after this period. The Customer is solely responsible for their Account transactions.

21.4. In the event of a dispute arising between you and us our Customer Service Department will attempt to reach an agreed solution. Should our Customer Service Department be unable to reach an agreed solution with you, the matter will be escalated to our management.

21.5. Complaints and disputes are and remain confidential, both whilst a resolution is sought and afterwards.

21.6. If a disagreement develops between a customer and ZARbet concerning ZARbet's obligation to reimburse the customer for purported winnings and the disagreement cannot be settled amicably, the matter may be brought before the Western Cape Gambling and Racing Board, also known as "the Board," for resolution. As a result, the Customer may submit a patron dispute for resolution to the Board. The Board has the authority to convene this hearing and decide whether to uphold, modify, or confirm the initial dispute resolution. No party's right to have a dispute decided by a court of competent jurisdiction shall be superseded or replaced in any manner by the option to refer a dispute to the Board for resolution.

22. Assignment

23. Severability

24. Breach of These Terms

25. General Provisions

25.2. Gender. Words importing the singular number shall include the plural and vice versa, words importing the masculine gender shall include the feminine and neuter genders and vice versa and words importing persons shall include individuals, partnerships, associations, trusts, unincorporated organisations and corporations.

25.3. Waiver. No waiver by us, whether by conduct or otherwise, of a breach or threatened breach by you of any term or condition of these Terms shall be effective against, or binding upon, us unless made in writing and duly signed by us, and, unless otherwise provided in the written waiver, shall be limited to the specific breach waived. The failure of us to enforce, at any time, any term or condition of these Terms shall not be construed to be a waiver of such provision or of the right of us to enforce such provision at any other time.

25.4. Acknowledgement. By hereafter accessing or using the Service, you acknowledge having read, understood and agreed to each and every paragraph of these Terms. As a result, you hereby irrevocably waive any future argument, claim, demand or proceeding to the contrary of anything contained in these Terms.

25.5. Language. In the event of there being a discrepancy between the English language version of these rules and any other language version, the English language version will be deemed to be correct.

25.6. Governing Law. These Terms and Conditions are governed by the laws of the Republic of South Africa.

25.7. Entire agreement. These Terms constitute the entire agreement between you and us with respect to your access to and use of the Service, and supersedes all other prior agreements and communications, whether oral or written with respect to the subject matter hereof.

26. FICA Compliance

In cases where specific procedures and/or restrictions are specified by FICA or its related rules and documents, ZARbet should adhere to those procedures and/or restrictions. In the event that FICA does not specify such procedures and/or limits, ZARbet will impose its own procedures and/or restrictions in order to encourage socially conscious betting and sound corporate governance, always keeping in mind any applicable laws. Go to www.fic.gov.za for more details on FICA.

ZARbet will require from you, as a minimum, the following mandatory information (inclusive of proof thereof), at the appropriate stage(s) as and when ZARbet deems it necessary:

All South African nationals and residents shall provide proof of identification (valid documents and not expired) in the form of a copy of one of the following: (a) a valid South African identity document or card; (b) a valid driver's license (front and back copies); (c) a valid South African passport; or (d) a valid temporary South African identity document. We may further request that your ID documentation is accompanied by a Photo Selfie ID. At ZARbet’s discretion, we may require all documentation above to be certified as true copies of the original.

By filling out the online registration form for a ZARbet online betting account, the customer agrees and gives ZARbet permission to carry out any identity, credit, and other verification and/or screening or security checks (including, but not limited to, confirming the customer's source of funds) that ZARbet way may deem necessary or that it is mandated to carry out by any applicable laws, regulatory bodies with jurisdiction, and/or the regulator.

The Customer further agrees that ZARbet may provide the identifying information and any related details provided by the Customer to third-party service providers as part of the registration process and at any point in time while the Customer may have a betting account with ZARbet. These third-party service providers may include, but are not limited to, identity verification and/or screening agencies, cellular network providers, financial institutions, credit bureaus, and/or any other national and/or provincial governmental agencies or statutory bodies.

ZARbet is legally obligated to make reports to the Financial Intelligence Centre in the event of Suspicious or unusual transactions or whereby its is suspected that transactions have been made by customers who are suspected of having committed or planning to commit any offense as listed in the Protection of Constitutional Democracy against Terrorist and Related Activities Act, 2004. Any account that does not comply with FICA requirements may be suspended by ZARbet at any time.

The customer agrees to inform ZARbet in writing of any updates to information that could impact an approved application or the customer's legal capacity, or eligibility to remain a customer.

27. Marketing

You have the option to choose not to receive marketing correspondence by responding STOP to an SMS, using the unsubscribe links provided in emails, or using other methods that ZARbet makes available to you.

With the understanding that opt-outs may only take effect after a reasonable amount of time have passed after the request, you hereby agree to notify ZARbet of any incorrect marketing communications received in response to your request for exclusion or opt-out.

28. Tournaments

Entry into each tournament is unique and varied from free entry, cash entry, invited clients only, loyalty points, or with a tournament bonus code.

Each tournament boasts fantastic prizes and once you’ve entered a particular tournament, you are awarded a set amount of tournament credits. The same amount of tournament credits are appliable to all clients.

The objective of the tournament is to amass the most amount of tournament credits within the allotted time. The top prizes will be awarded to the players that finish with the most points.

In the interest of fair play for all clients, any client that has registered for the tournament, but does not actively participate in the tournament by actively wagering the full value of the tournaments credits before the tournament comes to an end, will be disqualified, and any prize earned will be considered null and void. For example: If a client is awarded 500 tournament credits, the client must have placed bets totalling a minimum of 500 tournament credits, to qualify for any prize in the tournament. Not fulfilling this requirement, will disqualify the client and any prize earned will be considered null, and will be removed from the client Account. All winnings or withdrawals in this instance, from any prize earned will be considered null and void.

Please note that upon completion of a tournament, all tournament credits are removed by the tournament system as these are purely credits to participate in the tournament and cannot be redeemed or withdrawn/cashed out.

Bonus Money won from a tournament (no deposit required) needs to be wagered through thirty (30) times before a betting Account can make a withdrawal. These bonuses have a maximum withdrawal amount of one (1) times (1x) the value of the bonus.

29. ZARbet Welcome Offer

Deposit match: 200% up to R2,000

Minimum deposit: R20

Max winnings:

The Welcome Offer is available once per customer, household, IP address, email, payment method, and device.

The Deposit Match Bonus must be manually claimed within five (5) minutes of making your qualifying deposit or before 75% of the deposit is used in the Account balance. Bonus funds will only be granted if these criteria are met.

Deposit Match Bonuses can only be used on ZARbet Original games.

All deposit funds must be wagered at least once prior to any withdrawal.

Failure to meet these wagering conditions will result in the bonus and any winnings being forfeited.

This offer is valid for new customers only.

Syndicate betting, using multiple accounts, or any form of bonus abuse is strictly prohibited.

If ZARbet suspects fraudulent activity or breach of these terms, it reserves the right to withhold or cancel the bonus and/or winnings.

ZARbet reserves the right to amend, suspend, or cancel this promotion at any time without prior notice. Standard ZARbet Terms and Conditions apply in addition to these Welcome Offer terms.

Claiming your bonus – how it works

EXAMPLE 1:

Deposit: R100

Bonus: R200 (200% of R100)

Total balance: R200

Max winnings from Deposit Match Bonuses are capped at ten (10)x the deposited amount.

EXAMPLE 2:

Deposit: R1,000

Bonus: R2,000 (200% of R1,000)

Total balance: R2,000

Max winnings from Deposit Match Bonuses are capped at ten (10)x the deposited amount.